Privacy policy
Last updated: July 14, 2026
Kelepera respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Kelepera ("we", "us", and "our") collects, uses, stores, and shares your personal information when you visit our website, use our services, purchase our products, or communicate with us.
Kelepera operates this online store through Shopify, which provides the platform that enables us to offer our products and services to you.
By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.
Business Information
Kelepera
Torvebyen 36
4600 Køge
Denmark
Email: juliekeleperas@gmail.com
CVR No.: 45310507
VAT No.: DK45310507
For the purposes of applicable data protection laws, Kelepera is the data controller responsible for processing your personal information.
Personal Information We Collect
When you interact with our website, we may collect personal information that identifies you or can reasonably be linked to you.
Depending on how you use our services, we may collect:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number (if provided)
Order and Transaction Information
- Products purchased
- Order history
- Payment details
- Returns and exchanges
- Communication relating to your orders
Payment Information
Payments are processed securely through third-party payment providers. We do not store complete payment card information.
Technical Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Network information
- Website usage data
- Cookies and similar technologies
How We Collect Your Information
We collect personal information:
- Directly from you when you place an order, contact us, subscribe to communications, or interact with our website.
- Automatically through cookies and similar technologies when you browse our website.
- From service providers that help us operate our business, including Shopify, payment providers, analytics providers, and shipping companies.
How We Use Your Personal Information
We use your personal information for the following purposes:
To Provide Our Services
We use your information to:
- Process and fulfil your orders.
- Arrange shipping and delivery.
- Process returns and refunds.
- Provide customer support.
- Communicate with you about your purchases.
To Improve Our Website and Services
We may use information about how customers interact with our website to improve our products, website functionality, and customer experience.
Marketing Communications
If you have given consent where required by law, we may send marketing communications about new artworks, collections, exhibitions, or offers.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Security and Fraud Prevention
We may use information to:
- Protect our website and customers.
- Detect and prevent fraudulent activity.
- Comply with legal obligations.
Legal Basis for Processing Personal Information
Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:
- Contractual necessity: To process and fulfil your orders.
- Legal obligations: To comply with accounting, tax, and legal requirements.
- Legitimate interests: To operate, improve, and protect our business.
- Consent: Where you have given consent, such as for certain marketing communications or cookies.
Sharing Your Personal Information
We may share your personal information with trusted third parties who help us operate our business, including:
- Shopify, which provides our ecommerce platform.
- Payment providers that process transactions.
- Shipping carriers that deliver your orders.
- Service providers that assist with website operation, analytics, marketing, or customer support.
These providers only receive the information necessary to provide their services.
We do not sell your personal information.
Shopify
Our online store is hosted by Shopify.
Shopify processes personal information relating to your use of our website and your purchases in order to provide and improve its services.
Your information may be processed by Shopify and its service providers in countries outside your country of residence. Shopify applies appropriate safeguards for international transfers of personal information.
You can learn more about how Shopify processes personal information here:
Cookies
Our website uses cookies and similar technologies to provide functionality, analyse website traffic, and improve your shopping experience.
Some cookies are necessary for the website to function, while others require your consent.
Where required by law, we will request your consent before placing non-essential cookies.
You can manage or withdraw your cookie preferences through our cookie banner or your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children without appropriate parental consent.
If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Fulfil legal and accounting obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymised.
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have rights regarding your personal information, including:
- The right to access your personal information.
- The right to request correction of inaccurate information.
- The right to request deletion of your information where permitted by law.
- The right to restrict or object to certain processing.
- The right to receive your personal information in a portable format where applicable.
- The right to withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the details below.
We may need to verify your identity before processing your request.
Complaints
If you have concerns about how we process your personal information, please contact us first so we can help resolve the issue.
You also have the right to lodge a complaint with your local data protection authority.
In Denmark, you may contact:
Datatilsynet
Website: https://www.datatilsynet.dk/
International Data Transfers
Some of our service providers, including Shopify, may process personal information outside the European Economic Area.
Where personal information is transferred outside the EEA, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or other legally recognised transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
The updated version will be published on this page with a revised "Last updated" date.